Complaints processed by the BBB in its three-year reporting period concern selling practices, credit and billing disputes, refund practices and service issues. Specifically, complainants allege sales people misrepresented coverage. Other complainants allege the company did not pay claims in a timely manner. Others allege the company did not stop debit of premiums after policies were cancelled and that refunds were not made in a timely manner.

Check out Rip Off Reports.com Complaints Google Groups  Another Complaint nasesucks.org  Blog Insurance Fraud.org